Managed Services – CBS

Managed Services - CBS

Streamline your CBS operations with reliable, technology-driven managed services. Ensure continuous system performance, proactive monitoring, and faster issue resolution. Optimize costs, strengthen security, and improve operational efficiency

Enterprise Services
Application
Management
Ensure smooth and reliable
CBS application operations
without interruption.
Infrastructure & Cloud Management
Optimize CBS infrastructure,
servers, databases and cloud
for better performance.
Security &
Compliance
Protect critical banking systems
with cybersecurity, monitoring
and regulatory compliance.
24×7 Support &
Service Excellence
Deliver proactive monitoring
with rapid incident resolution
and continuous improvement.

Built for Mission-Critical Banking Operations

Tier-1 Core Banking Systems sit at the heart of every transaction, account, and customer interaction a bank processes. Any downtime, performance lag, or security gap directly impacts customer trust and regulatory standing.

TekAgility’s managed services model gives banks and financial institutions a dedicated, expert-led layer of support that keeps CBS platforms running securely and reliably — around the clock — so internal teams can focus on innovation and growth instead of firefighting.

We combine deep core-banking domain expertise with structured ITIL-aligned processes to deliver predictable, measurable outcomes across availability, performance, and compliance.

Data Privacy Outcomes
Minimised
Regulatory & penalty risk
Mapped
Personal data across the enterprise
Faster
DSAR & breach response
Trusted
By customers and regulators alike

What's Covered

Comprehensive CBS Managed Services

End-to-end coverage across the full lifecycle of your Core Banking System, from daily operations to long-term resilience planning.

Application Support

Ongoing functional and technical support for CBS modules, ensuring smooth day-to-day banking operations and rapid issue resolution.

Infrastructure Management

End-to-end management of servers, databases, and networks underpinning your core banking environment for consistent, stable performance.

Performance Optimization

Continuous tuning and capacity planning to keep transaction processing fast
and reliable, even during peak banking loads.

Security Monitoring

Round-the-clock threat detection and monitoring to safeguard sensitive financial data and core banking
infrastructure.

Why TekAgility

A Stable, Secure & Always-Available Banking Environment

Partnering with TekAgility means your Core Banking System is backed by a team that understands both the technology and the regulatory weight it carries.

24x7 Application & Production Support

Proactive monitoring and support for core banking applications to ensure maximum uptime and seamless banking operations.

Infrastructure & Cloud Management

Management of servers, databases, storage, networks, and cloud environments supporting critical banking workloads.

Performance Monitoring & Optimization

Continuous monitoring, capacity planning, and performance tuning to ensure optimal system responsiveness and scalability.

Database Administration Services

Database monitoring, backup management, optimization, patching, and high-availability management.

Security Operations & Compliance Monitoring

Continuous security monitoring, vulnerability management, access controls, and compliance support aligned with RBI, CERT-In, and industry regulations.

Disaster Recovery & Business Continuity

DR drills, backup management, failover testing, and resilience planning to ensure uninterrupted banking services.

Release & Change Management

Controlled deployment, patch management, version upgrades, and change governance to minimize operational risks.

Incident, Problem & Service Management

ITIL-based service management processes with defined SLAs for incident resolution, root cause analysis, and continuous improvement.

Operational Outcomes
24x7 Operational
Support
High Availability &
Business Continuity
Enhanced Security &
Compliance
Improved System
Performance
Reduced Operational
Risk
Optimized IT
Costs
Faster Issue
Resolution
Scalable & Future-
Ready Operations

Let's Talk

Let's build your future-ready ecosystem

Reach out for a conversation on digital transformation, AI adoption, or securing your enterprise.

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